£310.00* + VAT
29 January 2020, £515.00* + VAT
Tutor: Nick Wake
Customer Communications Elective29 January 2020 - 18 March 2020
Reference ID: CIMFouLonEve1019
03 February 2020, £515.00* + VAT
Tutor: Richard Kendrick
Customer Communications Elective03 February 2020 - 23 March 2020
Reference ID: CIMFouCamEve0919
25 January 2020, £530.00* + VAT
Tutor: Terry Nicklin
Customer Communications Elective25 January 2020 - 26 January 2020
Reference ID: CIMFouCamWE0919
01 February 2020, £515.00* + VAT
Tutor: Thomas McAlinden
Customer Communications Elective01 February 2020
15 February 2020
Reference ID: CIMFouEdinSS0919
25 January 2020, £515.00* + VAT
Tutor: Nick Wake
Customer Communications Elective25 January 2020
08 February 2020
Reference ID: CIMFouBriSS1019
18 January 2020, £515.00* + VAT
Tutor: Rob Watson
Customer Communications Elective18 January 2020
01 February 2020
Reference ID: CIMFouManSS1019
* Please note: Awarding body membership and/or assessment fees are not included.
How to identify the different customers organisations have and establish the marketing communications tools to best reach them. As well as how to develop a successful marketing communications campaign and how the campaign can be put into practice.
By completing this Award and one other:
- A-Levels (or equivalent)
- English language proficiency
Customer Communications MandatoryStudy hours: 90, split into a provided weekly study plan.
- Developing lasting relationships
- Segmentation and targeting
- Communications tools and campaigns
You can view the full syllabus for this module here.
Assessment: Work based assignment on an organisation of your choice.
What our students say
Really good. I am enjoying it very much”: It’s opened my eyes to things I didn’t know” such as “how I shop as a consumer. My Line Manager is very helpful and supportive and my tutor is lovely and helpful. It’s reassuring to know I can reach out to him.
In a nutshell, studying for the Diploma, with the great support from the tutors, has given me a fantastic grounding and structure around which to make and implement marketing strategy and activity. It has also given me a lot of confidence.
You really have been so so helpful, and I really appreciate it. CMC are lucky to have such wonderful staff who really go the extra mile.
Working with Thomas McAlinden my tutor has been fantastic. The feedback I received on my draft was seriously impactful and helped shape my assignment in the final weeks. The greatest benefit to me was that Thomas was always on hand to help. Every phone call, email or text was answered and responded to without delay.
I PASSED!!!! So so chuffed, I couldn’t have done it without you. Thank you for answering every call and message without delay in the final weeks and days. Plus thank you for your feedback on my draft. This has been a new experience for me and I have learnt so much and I know without your input I wouldn’t have been able to achieve it.
All done! Thanks again for the taught sessions and the clear and thorough feedback you provided on the draft assignment. You've been fantastic and I honestly wouldn't hesitate to recommend your classes to anybody. ...Time for a beer!
Cambridge Marketing College has amazing tutors, friendly administration staff and great teaching material.
The tutors were fantastic and all the materials provided were great. I always recommend Cambridge Marketing College.
I loved studying for my Marketing qualification with Cambridge Marketing College - I was able to fit study around my other commitments, (as a distance learner), and I benefited from having a very experienced, helpful and knowledgeable tutor assigned to me. My tutor was contactable via email at any time, and always responded quickly to my (many!) queries. I found the resources, (podcasts, study guides and books) to be of very high quality, being extremely well put-together and written. The staff at the college are always incredibly friendly and ready to help. I would recommend the course highly to anyone wanting to gain marketing skills or update their existing skills.
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