Terms and Conditions

These terms and conditions set out the agreement between us, Cambridge Marketing College, and you as an attendee of our course. Any additional terms and conditions which are course specific are detailed under the course heading.

1. Entry requirements and fees

   1. Each applicant must satisfy the entry requirements applying to their course. The information provided within your application to attend a course will be used to determine the suitability of the course and level you have applied for, therefore please ensure this is an accurate representation of your skills, experience and qualifications. If you are unsure, please contact us.
   2. The fees for any course at any given time are as displayed on our website. Fees are quoted in pounds sterling, exclusive of VAT and exclusive of additional accredited body charges unless stated otherwise.
   3. Any Chartered Institute of Marketing fees need to be paid to this body directly.
   4. Chartered Institute of Public Relations registration and assessment fees are added to our enrolment fee.
   5. Our enrolment fees are payable by you separately and must accompany the application form for your place on the course to be reserved.
   6. All fees must be paid in advance of the commencement of the course unless otherwise agreed with us.
   7. You will be notified of your enrolment onto your chosen course by email. Registration information will be sent to registered attendees by email at least seven days prior to the course. If you have not received the registration information within seven days of the course, please contact us.
   8. If you fail to settle any outstanding fees, we reserve the right to cancel your enrolment on any other courses and / or to withhold pending assessments due for submission.

2. Cancellations

   1. We will tell you as soon as we can if we need to cancel, suspend or delay your course. If we have to cancel your course, of if we suspend or delay your course for more than 90 days, you have the right to end your contract with us for the relevant course and we will refund any fees paid by you in advance for any part of the course not yet provided.
   2. If you are unable to attend a course due to absence or illness, this will not entitle you to a refund and we will not be able to provide the relevant courses to you on another day.
   3. If you are a consumer you may cancel a course booking up to 14 days prior to the start of the course and we will refund your fees, less a £10 administration fee. You will not be entitled to a refund if you cancel your course less than 14 days before the start of the course.
   4. If you are a business customer, you may only cancel your booking up to 30 days prior to the start of the course and we will refund you your fees, less a £125.00 plus VAT administration fee. You will not be entitled to a refund if you cancel your course less than 30 days before the start of the course.
   5. If you cancel your course and we have already sent you (if you are a consumer) or your attendees (if you are a business) physical course materials, you or your attendees will need to return those materials to us at your cost.

3. Venue Suitability

   1. Attendees should advise of any special access requirements at the time of registration.
   2. We will do what we can to make sure the venue is available to be accessed for the duration of the course but we cannot guarantee that it will meet your specific requirements or that the venue's insurance arrangements will cover your specific risks (including in relation to damage, liability, cancellation or curtailment).

4. Our Courses

   1. When taking part on one of our courses, you agree to:
      1. Show a professional attitude to the course;
      2. Respect both the speakers and the other attendees, this includes refraining from inappropriate language, comments and behaviour;
      3. Not use recording equipment;
      4. Comply with our AI Usage Policy;
      5. Co-operate with all members of our staff;
      6. Not interfere with, intentionally or recklessly, our provision of the course(s) to you and others. If you do not comply with this in a way which seriously impacts on our ability to provide the course to you or someone else, we may end this contract. In these circumstances, we will refund any fees paid by you in advance for outstanding parts of the course which you have not yet received, but we will charge you reasonable compensation for the costs we incur as a result of you breaking the contract.
   2. The amount of tutor support applying to your course(s) will be specified on enrolment, and can be extended subject to availability and for an additional charge.
   3. We will take all reasonable steps to provide educational services in the manner set out in the Welcome Pack and in other documents. We are constantly tweaking our courses to best reflect our students' needs, and you acknowledge that there may be variations in the educational services specified in the Welcome Pack or in any other document and those actually provided to you.
   4. With your prior agreement, we may display and share your work as an example of course outcomes with other attendees of your chosen course and our wider course offerings.
   5. We reserve the right to withhold any assessment submission and/or course completion confirmation if we have reason to believe you have breached these terms.

5. Intellectual Property and Confidentiality

   1. At all times, we and /or our licensors, remain the owner of the intellectual property of the course materials. No course materials or any part of them may be reproduced, stored in a retrieval system, or transmitted in any form or by any means without our prior written permission.
   2. In consideration of your payment of all applicable fees, we grant to you a non-exclusive, non-transferable license to use the course materials strictly for your own educational purposes only.
   3. With the exception of all approved substitution as detailed above, the receipt of any course materials is personal to you, and you may not transfer your rights to access our course materials to any other person, and are responsible for keeping the course materials confidential.
   4. Save as expressly set out in these terms, you may not modify, copy, reproduce, re-publish, sub-license, sell, upload, broadcast, post, transmit, make available, disseminate or distribute in any way any of the course materials.

6. Personal Data

   1. Some of our virtual courses may be recorded for internal quality control purposes. In exceptional circumstances, recordings may also be shared with attendees who have approved reasonable adjustments and this will be for a maximum period of 14 days. Attendees who do not wish to be filmed or recorded should advise us by email prior to attending the course.
   2. To learn more about how we'll use your personal data, please read our Privacy Policy. If you have any questions, please contact us.

7. Insurance

   It is the responsibility of the attendee to arrange appropriate insurance cover in connection with their attendance at classes. We cannot be held liable for any loss, liability or damage to personal property.

8. Alterations to courses

   1. We reserve the right to make alterations to the course programme, venue and timings. In the unlikely event of the course being cancelled, a full refund will be made if no alternative options are viable for you.
   2. While every care is taken to ensure that any information given to attendees is correct, we cannot accept responsibility for information provided by third parties.

9. Our liability

   1. If we fail to comply with these terms, we are responsible to you for loss or damage you suffer that is a foreseeable result of us breaking this contract, but we are not responsible for any loss which, at the time the contract was made, was not
      obvious or we did not know it might happen. We do not restrict our liability for breach of any applicable consumer statutory rights, or for death, personal injury or fraud caused by us or our contractors.
   2. Where you purchase our course as a business, our liability to you will be limited to 2x the value of the fees paid by you for your course. If our services are used for any commercial or businesses purposes, we will not have any liability to you for loss of profit, loss of business, business interruption, or loss of business opportunity.

10. Governing Law

    These terms are governed by English law and you can bring legal proceedings in the English courts

Updated October 2024