COVID-19 CIM and CIPR Student FAQs

Study skills | Kiran Kapur | 31 March 2020

Whilst the COVID-19 epidemic is on-going we understand students may have some concerns and queries about their learning and assessment submissions. Here are some more detailed answers.

Last updated 17th Dec 2021 at 14.53pm

We are keeping a close eye on Government guidance and will update this insight as required.

Q: How do I contact the College?

A: Following government Plan B guidelines, we are working from home.  You can contact us via email (, via live chat or call 01954 234 940.

Please note that the CMC Office is closed from 5pm Wednesday 22nd December to 9am Wednesday 5th January.

Students can contact their tutors as normal, but please be aware that tutors will also be taking a break over Christmas and New Year, so replies may take longer than normal.

Q: How do I submit my CIM assessments?

A: The next submission session is for April 2022. The CIM have announced changes to the submissions process. Please see the submission details in your Learning Zone Week A which are updated following guidance from the CIM. Note that all submissions are made to a CIM online platform and hard copies are not required.

Here are the CIM dates and deadlines for all CIM modules.

Q: What is happening to CIM exams?

  • Global Marketing Decisions will be an assignment for April 2022. The case study will be released first and the assignment brief two weeks later. These will be emailed to you by the CIM. Complete the case study analysis and then work on the assignment questions. The CIM plans to return to this module being assessed by an exam, when this becomes feasible.

  • Marketing, Marketing Principles and Applied Marketing will be online exams (called Remote Proctoring).  You can book this via your MyCIM portal in the normal way. There will be a remote proctoring charge of £45 which has been incorporated into the assessment fee.

    Requirements for Remote Proctoring
  • A desktop computer or laptop (tablets, Chromebooks and mobile phones do not meet the requirements)
  • Zoom is used for to communicate with the remote proctor, so ensure you have Zoom enabled.
  • any pop-up blockers on your browser are disabled
  • A built-in or external webcam and microphone
  • Internet speed of at least 2 Mbps.  You can test that your system meets the requirements here.

Q: What is happening to CIM Assignment modules?


Submission guidance is in your Learning Zone in 'Week A' for each module. There are new CIM assignment submission details (see question 2 above)

Q: How do I submit my CIPR assignment? 

A: There are no changes to the way you submit your CIPR assignments. These are emailed direct to as normal. 

Q: What's happening with classes?

A: Classes are currently virtual classrooms. Tutors will run live online sessions instead of face to face classes and will contact you directly with details.

We hope to return to physical classes in 2022, subject to government guidelines. We will continue to offer virtual classes as well, and of course, may have to move physical classes to virtual should restrictions return.

Q: What happens if I'm moved to online learning for now?

A: Your personalised Learning Zone area can be accessed at any time to suit you and tutors will continue to support you remotely for each module. You can email your tutor at any time, as normal, and set-up a video conference or telephone calls to suit both parties.

Please be aware that we may have to re-allocate tutors at short notice to accommodate any illness but we will of course keep you updated on any news as it happens and will contact you direct.

Q: What happens if I'm made redundant?


Redundancy can happen to anyone. Contact us via email (, via live chat or call 01954 234 940. We are always happy to chat and we will do our best to help.

Q: I am struggling with my mental health, physical health or general well-being

A: Our Safeguarding and Well-being Officer, Angie Annies, is available to support you. She's very friendly and be able to offer support or a chat over virtual coffee and biscuits (or even virtual gin and tonic). You can contact her via email, through our live chat (at or by calling 01954 234 940.

Angie is also mental health first aider.
We have colleagues in place should Angie be unavailable.

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