Who is this event for?

This event is aimed at learners studying for CIM Marketing Leadership Programme, CIM Foundation Certificate in Professional & Digital Marketing , CIM Certificate in Professional & Digital Marketing, CIM Diploma in Professional & Digital Marketing, PR & Communications Assistant Apprenticeship, Market Research Executive Apprenticeship, Corporate Responsibility & Sustainability Apprenticeship, Digital Product Manager Apprenticeship, AI Marketing Executive Apprenticeship, AI Marketing Manager Apprenticeship and for Marketing Manager Apprenticeship .

About this event

Colleagues and customers may experience the same situation differently. This session explores how to consider their priorities, recognise gaps in your understanding, and respond with empathy.