Level 4

CIM Certificate in Professional Marketing: Professional Services

Revised

Available via online learning, with an anytime start date of your choice.

Spread the cost of your course*

Take advantage and make an initial payment of £300.00 and £70.00 administration fee by credit/debit card, then spread the remaining amount over 10 equal monthly instalments.

* Available for UK bank accounts only.

Online learning

Online Learning

£1230.00* + VAT

£1230.00* + VAT

* Please note: Awarding body membership and/or assessment fees are not included.

Course overview

Learn about the role of marketing in the organisation and the key concepts that underpin the activities of the marketer. Gain the knowledge and skills to plan and implement successful campaigns that deliver real results for an organisation. Understand that customer loyalty, the customer/user experience and customer insight are the core of achieving optimum satisfaction and retention.

With our Professional Services pathway, students learn the same skills and knowledge as the standard Certificate in Professional Marketing but with a professional services twist to suit their industry. Students receive a specialist textbook and additional tutor, who is an expert in dealing with marketing for the sector. This course is offered in partnership with the Professional Services Marketing Group (PSMG). 

Duration

12 months (18 months support is provided for added flexibility if needed).

Entry criteria

  • A Bachelor’s degree in any discipline; or,
  • 2+ years’ experience in a sales or marketing role

Course modules:

Applied Marketing Mandatory

Study hours: 130

  • Understand the contribution of marketing to the organisation
  • Know what influences customer behaviour across a range of contexts
  • Understand the factors and trends in the marketing environment and how they affect marketing
  • Know a range of options for gathering relevant marketing information
  • Understand the application of the marketing mix within different marketing contexts
  • Know how to apply and adapt the marketing mix to satisfy customer needs and business goals


You can view the full syllabus for the module here.

Assessment: Multiple choice exam

Planning Campaigns Mandatory

Study hours: 130

  • Understand the process of planning a campaign
  • Know how to undertake an internal and external situational analysis
  • Know how to develop a successful campaign plan
  • Understand how to implement a plan in practice
  • Understand the principles of monitoring a marketing campaign
  • Know how to undertake a post campaign evaluation


You can view the full syllabus for the module here.

Assessment: Work based assignment on an organisation of your choice.

Customer Insights Elective

Study hours: 130

  • Understand the range of customer contexts in which the marketer operates
  • Understand the key factors that influence customer behaviour
  • Understand the customer experience
  • Know how to enhance the customer experience
  • Understand the range of research methods and metrics available to monitor customer experiences
  • Know how to use and apply research approaches to gain insight and inform decision making


You can view the full syllabus for the module here.



Assessment: Work based assignment on an organisation of your choice.

Digital Marketing Techniques Elective

Study hours: 130

Please note: By choosing this module as an elective when studying the full qualification, the student would be awarded with the CIM Certificate in Professional Digital Marketing


  • Understand digital marketing tools and techniques
  • Assess different applications of digital marketing
  • Know how to integrate digital and offline marketing
  • Understand approaches to enhancing stakeholder engagement
  • Know how to develop a digital marketing plan
  • Apply and adapt digital marketing analysis


You can view the full syllabus for the module here.

Assessment: Work based assignment on an organisation of your choice.

What our students say

You really have been so so helpful, and I really appreciate it. CMC are lucky to have such wonderful staff who really go the extra mile.

Felicity Dale Associate Director, International Strategic Development, Global University Systems

The tutors were fantastic and all the materials provided were great. I always recommend Cambridge Marketing College.

CMC Alumnus

After working in Marketing for a year already; I’m thoroughly enjoying this apprenticeship, it’s already taught me lots of valuable information that I use on a day-to-day basis. The coursework is easily accessed and allows me to work at my own pace whilst balancing my job at the same time.


Dylan Cooper Marketing Assistant Apprentice, The Parts Alliance

Cambridge Marketing College has amazing tutors, friendly administration staff and great teaching material.

CMC Alumnus

Really good. I am enjoying it very much”: It’s opened my eyes to things I didn’t know” such as “how I shop as a consumer. My Line Manager is very helpful and supportive and my tutor is lovely and helpful. It’s reassuring to know I can reach out to him.

Nooria P. Apprentice Marketing Executive, Abcam

Working with Thomas McAlinden my tutor has been fantastic. The feedback I received on my draft was seriously impactful and helped shape my assignment in the final weeks. The greatest benefit to me was that Thomas was always on hand to help. Every phone call, email or text was answered and responded to without delay. 

Brenton Williams Foundation Certificate Student, Gilead Sciences Inc.

In a nutshell, studying for the Diploma, with the great support from the tutors, has given me a fantastic grounding and structure around which to make and implement marketing strategy and activity. It has also given me a lot of confidence.

Clare Montgomery Founder, Beaujolais and Beyond

The course material follows a logical structure and provides a variety of learning methods depending on preference. The level of support provided by the college is outstanding. My learning is tailored to my personal objectives and work priorities which means I can balance workloads alongside developing my career aspirations as a marketing professional.

Kimberley Wright Marketing Executive Apprentice, Expleo

Don't have the flexibility to study a full qualification?

You can take just one of these qualification modules as an Award which will count towards studying for a full qualification.

We're here to assist!

If you have any questions or would like confidential advice, please do not hesitate to get in touch:

+44 (0)1954 234940 Contact us
Alternatively, you can talk to a team member using the LIVE CHAT at the bottom of your screen.

This website uses cookies!

Cookies are important to maintain the functionality of this website and to continually improve your experience.
We'll assume you're okay with this unless you decide to opt out — Find out more